Privacy Policy
We value your privacy and are committed to protecting your personal data in compliance with GDPR regulations.
At Techcura, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Techcura ("we," "us," or "our").
By accessing or using our website and services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
01 Information We Collect
We collect information that you provide directly to us, as well as information about how you use our services. This includes:
- Personal Identity: Name, job title, and company name.
- Contact Details: Email address, phone number, and physical office address.
- Technical Data: IP address, browser type, device information, and usage patterns through cookies and similar technologies.
- Service Requests: Details about the IT infrastructure and support needs you share with us.
02 How We Use Your Information
We use the collected data for various purposes, including:
- To provide, maintain, and improve our IT support and maintenance services.
- To process and respond to your inquiries and support tickets.
- To send technical notices, updates, security alerts, and administrative messages.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To comply with legal obligations and protect our rights.
03 Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors and consultants who perform services on our behalf (e.g., cloud hosting, CRM tools).
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
04 Data Security
The security of your data is important to us. We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is 100% secure.
05 Your Rights (GDPR)
As a resident of the Benelux region or the EU, you have certain rights under the General Data Protection Regulation (GDPR), including:
- The right to access, update, or delete the information we have on you.
- The right of rectification if your information is inaccurate.
- The right to object to our processing of your personal data.
- The right of restriction and data portability.
- The right to withdraw consent at any time.
06 Cookies
Our website uses cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
07 Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to us:
Email: connect@techcura.services
Address: 44, Audrey Hepburnstraat, 1325NN Almere, Netherlands